As of this spring, we’ve set up the goal to define the nature of Feelingstream’s product framework in order to show our clients both sales and lost opportunities in customer conversations. Have you ever wondered why customers contact the customer service agents of your company? How many of these conversations reflect positive or negative attitudes? [...]
- More Visibility in a Remote Work Situation Adds Up to Better Business Decisions
- How Conversational Analytics Helps to Manage Customer Service When Managers Are Working Remotely?
- Solving Chatbot Visibility Problem During the EDI Program
- Generating Leads Out of Existing Conversations
- Closing a deal is scripted?