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December 17, 2019

Our new Finnish speech-to-text (ASR) solution helps detect sales leads from customer calls

We recently wrapped up developing our own Finnish speech-to-text model and now it’s ready! Finnish speech-to-text is designed to help large companies detect business critical patterns from customer interactions such as sales leads, efficiency problems, unhappy and leaving customers and customer service quality. Analysing customer calls helps sales managers find new sales leads (upsell and...