About Triin Altmets

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So far Triin Altmets has created 3 blog entries.

Feelingstream rises €400k to find lost opportunities within customer communication

By |December 4th, 2018|feelingstream|

We are proud to announce the investment of 400 000 EUR from FiBAN business angels (https://www.fiban.org/) and Gorilla Capital (https://www.gorillacapital.fi/) to expand our growth to the Nordic market. Terje Ennomäe, the CEO of Feelingstream commented “We are incredibly excited to be selected as a top startup among strong candidates at NAP (https://www.nordicangelprogram.com/) program. The investment [...]

My three months in Feelingstream as an intern

By |November 30th, 2018|Employee experience|

You all know this stereotypical image of an intern, who has to do the most annoying tasks and often even for free, right? Well, Feelingstream is nothing like that! With these three months, I have spent here, I feel like I have already learned more than in some other place I could during few years. [...]

How can text analysis improve your customer service? Part 4 – Chat

By |November 19th, 2018|Chat|

Today I introduce you the opportunities what using text analytics together with your chat and chatbot can give to your company. So far I have already told you about emails, phone calls and customer feedback (Part I - Emails; Part 2 - Phone calls; Part 3 - Feedback). Chat or chatbot becomes more and more [...]