Beginnings tend to be difficult. We have both the skills and experience in Customer Service which is why we can help you with taking the first step. There are various possible ways for cooperation:
Initiate a Proof of Concept (PoC) for limited analysis by Feelingstream experts
Run a pilot project for the area you want to automate or improve efficiency at
Conduct a Customer Service Audit within your Contact Centre
We research service design proposals and help find “home blindness” aspects
Sometimes our customers need some inspiration for outlining a possible pilot project or want to read about interesting findings. A lot of our customers have received great reports from us! You can find out more about the pilot project highlights from our blog.