# Feelingstream

> Feelingstream is a conversational-analytics platform that analyzes customer
> interactions across calls, chat, and email to surface actionable business
> insights — improving customer service quality, boosting sales, and increasing
> operational efficiency.

## Products
- Automatic speech-to-text: multilingual transcription with proprietary ASR models
- Automatic summary: AI-generated call summaries to cut after-call work
- Automatic quality score: AI-powered quality assurance
- Sales monitoring: real-time analysis of sales conversations
- Agent assist: live guidance for agents during interactions
- Knowledge base agent: AI-powered information retrieval

## Industries
Insurance, banking, telecom, utilities, logistics.

## Trust & compliance
ISO 27001 certified, GDPR compliant, data masking supported.

## Key pages
- /product: platform features
- /use-cases: sales boost, efficiency, service quality
- /industries: vertical solutions
- /how-it-works: implementation and impact
- /blog: articles on conversation analytics and AI
- /contact: request a demo

## Docs
- /llms-full.txt: fuller machine-readable context