Blog

Stay updated with our newest products, use case examples and team achievements.

Intelligent auto-replies will become a game-changer in customer service!
Intelligent Auto Reply

Intelligent auto-replies will become a game-changer in customer service!

Automatic responses are a widely used e-mail type in customer service, but they often get discarded due to their impersonal...
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Only thing that is important  – paying customer!
team VUNK

Only thing that is important – paying customer!

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NPS: Kas soovitaksite meie teenust/toodet oma sõpradele?
Customer Feedback Analyser

NPS: Kas soovitaksite meie teenust/toodet oma sõpradele?

Üldiselt on teada, et kui inimesel on valikuvõimalus ning turul saadaolevate sarnaste teenuste tase erineb, eelistab ta oma raha kulutada...
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How you’ll always remember the first live demo
Ajujaht

How you’ll always remember the first live demo

The task - do a demo Ajujaht had one more plan with the seven teams. We had a couple of...
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About closing sales with our first corporate customer Telia
Ajujaht Telia

About closing sales with our first corporate customer Telia

  So far, Ajujaht had given us task related to investment, team building & marketing. We knew that the time...
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What does raft-building say about teamwork?
Ajujaht team

What does raft-building say about teamwork?

Another week, another teamwork task. While driving to the yet another unknown location, we had a pretty good idea this...
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What does an advertisement say about your startup?
feelingstream

What does an advertisement say about your startup?

Ajujaht (Brainhunt) has already pushed our limits here and there and they already know which buttons to press, to get...
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Estonian customer experience professionals rock!
Customer Feedback Analyser workshop

Estonian customer experience professionals rock!

We had our first ever customer experience gathering yesterday, together with one of our partners Recommy and our first customer, Telia,...
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What would you do with Ajujaht’s investment?
Ajujaht

What would you do with Ajujaht’s investment?

We are participating at Ajujaht (or Brainhunt if translated directly to English), the largest business idea competition in Estonia. Last...
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Interpreting Customer Feedback Beyond NPS Score
Customer Feedback Analyser

Interpreting Customer Feedback Beyond NPS Score

Interpreting customer feedback beyond NPS score can be trickier task that you might think. Imagine this. You have composed a...
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We are in Ajujaht 2016 TOP7!
Ajujaht

We are in Ajujaht 2016 TOP7!

Ajujaht (or Brainhunt if translated directly to English) is the largest business idea competition in Estonia. As the people behind...
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Ajujaht journey from 300 to 100 to TOP30
Ajujaht

Ajujaht journey from 300 to 100 to TOP30

Ajujaht (or Brainhunt if translated directly to English) is the largest business idea competition in Estonia. As the people behind...
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How Predefined Topics May Kill the Vibe
Smart message router

How Predefined Topics May Kill the Vibe

I had a problem with my new internet and mobile service provider. I got the first bill and couldn’t believe...
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What Defines Customer Experience?
Pilot service design

What Defines Customer Experience?

My friend told me a story about his experience with a large bank. He logged in to their self-service to...
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6 Reasons Why Your Startup Should Join an Accelerator
accelerator

6 Reasons Why Your Startup Should Join an Accelerator

You have a great idea, so you start it up.  Every founder knows that it’s hard to launch a successful...
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How many feelings fits in a room full of startups?
accelerator Nordea

How many feelings fits in a room full of startups?

3 months ago, 12 startups were accepted to Nordea Startup Accelerator in Helsinki that is powered by Nestholma. Little did we know...
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United team, applications – weekly review #7
team

United team, applications – weekly review #7

United team Our team is what defines and helps us towards our goals and vision. We took some time to...
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Pitching, pilots – weekly review #6
accelerator Nordea

Pitching, pilots – weekly review #6

Pitching One is to pitch to the audience that is kind of familiar to you already or where at least...
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Nordea Startup, product – weekly review #5
feelingstream

Nordea Startup, product – weekly review #5

News about Nestholma From the beginning of FeelingStream, some levels during our journey on improving businesses in the Nordic and Baltic regions...
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VUNK reflection, next plans – weekly review #4
VUNK

VUNK reflection, next plans – weekly review #4

Being part of VUNK was like experiencing a type of explosion - rapidly changing, intense and inspiring. It was amazing to see how the initial idea of our product morphed and grew in the tight and constructive feedback loop between us and the mentors and organizers. The pragmatical Miyazaki-ish ambience of the venue amplified the "lets get it done" attitude!
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