Feelingstream is an innovative start-up company that uses AI to analyse customer conversations in real-time and thereby help large service providers improve customer experience, discover sales opportunities and reduce customer churn. Feelingstream develops specific speech-to-text for spontaneous speech to accommodate the high accuracy and robustness of phone call analytics in Nordic languages.
Founded in Estonia in 2015, we are backed by FiBan, Gorilla Capital and Innovestor. In 2020, Feelingstream was named one of the Best Big Data Startups in Europe as part of the EDI program.
Feelingstream is looking for a:
Tallinn, Estonia
Join a professional Data Science team who has a proven track record creating Artificial Intelligence (ASR, NLP) based solutions. You will be working together with engineers and customer success managers implementing solutions into the web-based product platform.
Our client base comprises big B2C corporations who use Feelingstream’s AI technology to analyze customer conversations and reduce churn rate, increase sales and improve customer experience.
Researching machine learning methods and technology for implementation.
Recognizing and exploiting ways to use Data Science for delivering business value.
Presenting experiment results to teammates and customers.
Creating and automating Data Science related pipelines and processes.
NLP (familiar with text cleaning/pre-processing, NER, text categorization, sentiment analysis, topic modelling, text summarization, etc.).
Python programming (exploratory data analysis, training machine learning models, data visualization).
It would be a bonus if you are familiar with speech recognition, deep learning, or audio signal processing/analysis.
For more information, please contact the Managing Director, Terje Ennomäe, terje.ennomae@feelingstream.ai or +372 5047166.
The position will be filled as soon as the right candidate is found. Please add your salary request to the CV.
