Feelingstream is a Tallinn-based start-up established in 2015.
Our conversation analytics tool empowers large companies by providing multilingual speech-to-text transcriptions, automating manual tasks, and delivering real-time insights from customer conversations.
Our goal is to be the go-to solution and showcase how AI can be used to improve customer service.
We work continuously to improve our one-of-a-kind speech-to-text platform to analyse customer conversations in real time and thereby help large service providers improve customer experience, discover sales opportunities, and reduce customer churn. With the visibility and insight we provide, they can make informed decisions and focus on the aspects that add the greatest value to their business.
We are trusted advisors and partners of large Scandinavian banks and telecom companies.
We prioritise efficiency, reliability, and competence as a team. Our ISO27001 certification demonstrates our commitment to efficiency. This certification reflects our dedication to data security and information management as we grow, ensuring the greatest level of security for our clients and their sensitive information.
Feelingstream is looking for a:
Tallinn, Estonia
Join a professional Data Science team who has a proven track record creating Artificial Intelligence (ASR, NLP) based solutions. You will be working together with engineers and customer success managers implementing solutions into the web-based product platform.
Our client base comprises big B2C corporations who use Feelingstream’s AI technology to analyze customer conversations and reduce churn rate, increase sales and improve customer experience.
Researching machine learning methods and technology for implementation.
Recognizing and exploiting ways to use Data Science for delivering business value.
Presenting experiment results to teammates and customers.
Creating and automating Data Science related pipelines and processes.
NLP (familiar with text cleaning/pre-processing, NER, text categorization, sentiment analysis, topic modelling, text summarization, etc.).
Python programming (exploratory data analysis, training machine learning models, data visualization).
It would be a bonus if you are familiar with speech recognition, deep learning, or audio signal processing/analysis.
For more information, please contact the Managing Director, Terje Ennomäe, terje.ennomae@feelingstream.ai or +372 5047166.
The position will be filled as soon as the right candidate is found. Please add your salary request to the CV.
