Insight from every conversation. Action in the moment.
Feelingstream is the conversation-intelligence platform that analyses 100% of your calls, chats and emails — and guides your agents in real time. Built for regulated European industries, from the frontline to the boardroom.
Trusted across insurance, banking, telecom, utilities & logistics
One platform, every conversation
From transcription to quality scoring, Feelingstream analyses what your customers are actually saying — at scale. Each capability works on its own or together as one connected platform, so teams in insurance, banking, telecom, utilities, and logistics can act on evidence rather than guesswork.
Automatic speech-to-text
Multilingual transcription powered by proprietary ASR models.
Automatic summaries
AI-generated call summaries that cut after-call work.
Automatic quality score
AI-powered quality assurance on every conversation.
Sales monitoring
Real-time analysis of your sales conversations.
Agent assist
Live guidance for agents during customer interactions.
Knowledge base agent
AI-powered retrieval that surfaces the right answer, fast.
See Feelingstream on your data
Book a demo and we'll show you what your customer conversations reveal. We'll walk through your use cases, languages, and data-security requirements, using examples close to your own.