Feelingstream, founded in Tallinn in 2015, helps large organisations improve customer service by analysing their everyday conversations.
Our AI-powered conversations analytics platform delivers real-time, multilingual and one-of-a-kind speech-to-text transcriptions, automates manual tasks, and surfaces insights that drive action. By highlighting pain points, missed sales, and churn signals, we give customer-facing teams the clarity they need to act fast and improve outcomes.
We’re proud to support some of the largest banks and telecom providers in the Nordics, helping them raise service quality and uncover hidden value in their calls, chats, and emails.
As a team, we value reliability, efficiency, and sharp thinking. We hold the ISO27001 certification, which shows our commitment to information security and thoughtful, secure growth.
Feelingstream is looking for a: