Feelingstream is a Tallinn-based start-up established in 2015.
Our conversation analytics tool empowers large companies by providing multilingual speech-to-text transcriptions, automating manual tasks, and delivering real-time insights from customer conversations.
Our goal is to be the go-to solution and showcase how AI can be used to improve customer service.
We work continuously to improve our one-of-a-kind speech-to-text platform to analyse customer conversations in real time and thereby help large service providers improve customer experience, discover sales opportunities, and reduce customer churn. With the visibility and insight we provide, they can make informed decisions and focus on the aspects that add the greatest value to their business.
We are trusted advisors and partners of large Scandinavian banks and telecom companies.
We prioritise efficiency, reliability, and competence as a team. Our ISO27001 certification demonstrates our commitment to efficiency. This certification reflects our dedication to data security and information management as we grow, ensuring the greatest level of security for our clients and their sensitive information.
Feelingstream is looking for a:
Tallinn, Estonia
We’re looking for our new colleague who will be executing sales strategy plans to convert prospects into paying customers. Your role will be to find ways to reach target customers and grow the company. Your days will revolve around making sure our prospects like our approach toward conversational AI to automate after call work and get valuable insights.
Our client base comprises big B2C corporations who use Feelingstream’s AI technology to analyze customer conversations and reduce churn rate, increase sales and improve customer experience.
New customer acquisition.
Proactive contact with prospects and existing clients.
Sell a range of Feelingstream products in order to meet sales targets.
Driving business relationships with customers and prospects.
Preparing new products proposals for customers in close cooperation with other functions in Feelingstream.
Collaborate internally across functions (data science, sales, IT development) to ensure customer feedback is heard and executed in internal processes and product roadmap.
3+ years of experience in B2B sales
Great business acumen and passion for our customers to drive business value
Strong analytical, problem-solving and consulting skills, with experience in making data-driven decisions
Strong communication skills through presentations, in-person or online – storytelling, convincing people and describing technical features in an easy-to-understand way comes naturally to you
Comfortable working in a highly agile environment with work that can sometimes be ambiguous (we’re a startup after all)
Being a proactive team player, but able to run projects independently.
Actively promoting ones expertise in social media.
Our office languages are Estonian and English, but you would need to be fluent in English to interact with our customers.
For more information, please contact the Managing Director, Terje Ennomäe, terje.ennomae@feelingstream.ai or +372 5047166.
The position will be filled as soon as the right candidate is found. Please add your salary request to the CV.
