Feelingstream provides conversation analytics for large contact centres. Our Leadstream platform turns customer conversations, including phone calls, chats, emails, and feedback, into clear insight using multilingual speech-to-text, analytics, and automation.
Our customers include banks, telecom companies, utilities, transportation providers, and insurance companies across Scandinavia and the Baltics.
Data security sits at the core of our operations. Feelingstream is ISO 27001 certified, and we are preparing for the EU AI Act. Our product is being developed to meet high-risk AI requirements expected in 2026.
Feelingstream is looking for a:
Our customers rely on the Leadstream platform for day-to-day visibility into customer conversations. As we grow and support more enterprise deployments, we need a dedicated technical support specialist who can keep systems stable, resolve issues quickly, and ensure customer-facing teams have the technical help they need.
You will help us handle technical requests from customers and internal teams, keep configurations under control across multiple environments, and improve the way we manage incidents, access, and deployments.
Starting date: ASAP
Send your CV and salary expectations. If you can, include 2 to 3 short examples of technical issues you have handled end-to-end (what happened, how you investigated it, what fixed it, and what you changed to prevent repeats).
For more information, contact Head of Technology, Lauri Ilison: lauri.ilison@feelingstream.ai
We will fill the role as soon as we find the right person.
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