How Conversational Analytics Helps to Manage Customer Service When Managers Are Working Remotely?

By |April 8th, 2020|feelingstream|

A few months ago, no one knew how radically our everyday habits are going to change during the next few months, including work habits.    The governments all over the world have requested companies to close the offices and work from home if possible. This means that customer service agents are also working from home [...]