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Feelingstream team dec 2022

Hello, 2022 – we are ready for you!

As December is coming to a close, it is time to step back and reflect a bit. 2022 is almost here, so we want to welcome the new year with new energy.  In this article, we will share some highlights of the year and the most popular articles from our blog. In addition to that, we want to...
Feelingstream at e-estonia digital discussions

Feelingstream took part of Digital Discussions, an online event of e-Estonia

 On the 28th of October 2021, we took part of the digital event Digital Discussions, held by e-Estonia. Above all, the event gave a glimpse at 5 Estonian AI companies providing tangible solutions. The presenting companies belonged to different industries. Feelingstream opened up the world of language processing to customer service. On the other hand, other...
REACH incubation program Feelingstream and Medicum 2021

Feelingstream has been selected to enter REACH Incubation program!

Out of 184 big data European startups, Feelingstream is one of the 30 participants invited to join the REACH Incubation program. The aim is to develop data-based solutions for doctors in the medical sector.     Feelingstream is an innovative AI-driven conversation intelligence solution, that transcribes and classifies customer interactions and automates the after-call work.  “Feelingstream is partnering up with Medicum for digitalizing the doctors’...

What Estonian public sector institutions discovered about their customer service using Feelingstream

Feelingstream collaborated with three Estonian public sector institutions as part of the Estonian government's AI strategy.
Feelingstream 2019 in review

How to get customer insights and prepare for sales in 2020 – a year in review

This week the Estonian Government AI top-level meetup Kratitreff presented insights from AI-related pilot projects in governmental organisations (read more here). The main challenges relate to missing hypothesis, unrealistic targets or inadequate project teams during the POC-s or trials. We at Feelingstream share this view. Therefore, I would like to share the experience we had...
Finnish speech-to-text ASR model

Finnish speech-to-text (ASR) solution detects leads from conversations

Lately, we have been developing our own Finnish speech-to-text model and now it’s ready! We’ve designed the Finnish speech-to-text model to help large companies detect business-critical patterns from existing phone calls, such as sales leads, quality leaks, unhappy and leaving customers. Analysing phone calls helps sales managers to find new sales leads (upsell and win-back leads) from...
Jobs-Feelingstream-FiBAN

Feelingstream raises 400.000 EUR to find lost opportunities in customer communication

We are proud to announce that we received 400 000 EUR in investment from FiBAN business angels and Gorilla Capital to expand our growth in the Nordic market.We are incredibly excited to be selected as a top startup among strong candidates at Nordic Angel Program (NAP). The investment will be key in helping us deliver...
Scandinavian market Feelingstream

Feelingstream enters the Scandinavian market

In October 2018, Feelingstream will be starting its expansion into the Scandinavian countries. Firstly, we will introduce Feelingstream and its use cases within Sweden.We have been developing tools capable of performing advanced Text Analytics on the basis of feedback comments, chats, phone calls and emails. The application works in multiple languages, including Swedish, Danish, Norwegian...
Jobs-Feelingstream-team-3rd-birthday

Happy 3rd Birthday to us!

In the light of Feelingstream’s 3rd birthday we take a look back at how things have evolved since 2015. Terje Ennomäe, Chief Feeling Officer, gave an insight into the startup’s progress.Looking back at when Feelingstream had just started, what were the main goals?Our aim was to enter the Nordic market so that companies working in...

AI Could Add $6 Trillion to the Global Economy

In this week’s post we are going to look at the latest Mckinsey Report Notes from the AI Frontier: Applications and value of deep learning. Within the report they state that the use of AI could add between $3.5 and $5.8 trillion to the global economy. But, what else did they predict? How does it compare to...
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