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Finnish speech-to-text (ASR) solution detects leads from conversations

Lately, we have been developing our own Finnish Speech to Text model and now it’s ready! Finnish Speech to Text model is designed to help large companies detect business-critical patterns from existing phone calls, such as sales leads, quality leaks, unhappy and leaving customers. Analysing phone calls helps sales managers to find new sales leads (upsell and...

Feelingstream Product Overview – What is the DETECT Module?

Previously we wrote about how activating your creative side will help you use the LISTEN Module. In that part, the user has the freedom to search for patterns. So let’s say you’ve reached the phase where these patterns are properly defined and you’d like to detect them. At this stage, the DETECT Module – one...