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About Terje

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So far Terje has created 34 blog entries.

Closing a deal is scripted?

By |January 11th, 2020|call|

Closing deals is the most critical word in the sales world. If the call centre agent sees sales potential, then it is obvious to close the deal and get motivational bonuses for the work. The analytics of all conversations create a new way of the deal closing, coaching and gaining business results for your company. [...]

How to gain insights and prepare for sales in 2020

By |December 15th, 2019|feelingstream, Pilot, team|

This week the Estonian Government AI top-level meetup Kratitreff (more info https://www.kratid.ee/in-english) presented the insights of the AI-related pilot projects in Governmental organisations. The main challenges are related to a missing hypothesis, unrealistic targets or inadequate project teams during the POC-s or trials. We @Feelingstream feel quite similar. Therefore I would like to share the [...]

Finnish speech to text solution detects leads from conversations

By |October 17th, 2019|feelingstream, Product, speech2text|

Lately, we have been developing our own Finnish Speech to Text model and now it’s ready! Finnish Speech to Text model is designed to help large companies detect business-critical patterns from existing phone calls, such as sales leads, quality leaks, unhappy and leaving customers. Analysing phone calls helps sales managers to find new sales leads (upsell and [...]

Becoming a Team Player at Feelingstream

By |February 9th, 2019|career|

At some point, every student starts wondering how the freshly acquired knowledge could be put into practice. Even more – the overall idea of imagining life after graduation triggers fear. In such cases, an excellent solution is to have your eyes wide open and seek practical opportunities, such as an internship or a job. Last [...]

5 ways your company could benefit from an innovation seminar

By |January 23rd, 2019|feelingstream|

In today’s world with high competition, it becomes more and more important for companies to come out with new ideas, new products, provide better service and so on and on. While coming up with more interesting products one by one trying to beat the competition, then sometimes the answer to be the best might be [...]