More Visibility in a Remote Work Situation Adds Up to Better Business Decisions

By |April 20th, 2020|Customer experience, Uncategorized|

Remote work means that managers work from home, and the customer service team that is serving customers is either working from home or in a safe work environment. The new situation that the managers find themselves in demands for more visibility tools to help, guide or make decisions about efficiency, customer satisfaction or value increase. [...]