In October 2018, Feelingstream will be starting its expansion into the Scandinavian countries. Firstly, we will introduce Feelingstream and its use cases within Sweden.
We have been developing tools capable of performing advanced Text Analytics on the basis of feedback comments, chats, phone calls and emails.
The application works in multiple languages, including Swedish, Danish, Norwegian and Finnish. Due to this capacity, we hope to contribute to the improvement of customer service. The tool can be very beneficial in various areas, including banking, telecommunications, e-commerce, retail, insurance, etc.
“Recently we celebrated our 3rd anniversary of being active in the startup world. Our aim is to expand into Scandinavian markets since we are able to perform text analysis in their respective languages,” said Terje Ennomäe, Chief Feeling Officer at Feelingstream. “Sweden, as the first target country of the area, is internationally known for its secure economy. We are very excited over this big step. Our aim is to secure the interest of many local companies with our application.”
We will introduce our existing product to potential customers by the current team consisting of 7 persons. Feelingstream has been a reliable and skilled partner for several large companies operating in Estonia and Finland, e.g. Telia, Nordea, Tallink, but also government institutions like Tax Authorities in Estonia. You can read more about success stories at our blog.
Actionable Intelligence for Customer Service – about our products
Feelingstream offers a conversation analytics tool that can help companies have visibility into their customer conversations. To sum up, it offers various automation options and helps increase efficiency, enhance sales and improve service quality.
We have thoroughly tested the tools and as a result, found good accuracy in performance. If you wish to hear more about the features, please request a demo.
We have gathered information regarding our product overview and features on our website.
What are the pros of Feelingstream?
- Access to customer feedback in real-time
- Precise results without a subjective factor
- Automatization can replace manual work
- Data scale unlimited and unaffected by human resources
- Simple, clean usage and easily integrable with API
- Flexibility and good pricing
It is important that each client secures the most optimal offer for their business interests. This factor is of great value for us which is why we welcome everyone to get in touch with us for further discussion!