Feelingstream raises 400.000 EUR to find lost opportunities in customer communication

We are proud to announce that we received 400 000 EUR in investment from FiBAN business angels and Gorilla Capital to expand our growth in the Nordic market.

We are incredibly excited to be selected as a top startup among strong candidates at Nordic Angel Program (NAP). The investment will be key in helping us deliver actionable intelligence for banking, telecom, insurance, logistics, etc. sectors. Feelingstream will continue our fast growth in product development and customer onboarding in the Nordics.

The problem that large corporations have today is a poor overview of customer interactions. This issue is present in both in terms of sales opportunities and churn risk. This is exactly where Feelingstream can help you. Our vision is to help large corporations catch signals from customer communications. We want to help get information from all channels – voice calls, web requests, chats, NPS or CRM.

This is just the beginning

2019 will be an incredible year for Feelingstream, with various plans to grow our company and expand our services. This investment gives us an opportunity to reach our vision of improving customer service with Artificial Intelligence (AI) at a larger scale.

Our goal is to grow our team and expand to all Nordic countries during 2019. Our customers can increase their revenue, detect churning customers or track how customers asked about your products. For our customers, the speedy growth means we will have the possibility to deliver more projects with high impact and develop our software even quicker.

We want to thank our investors from FiBAN and Gorilla Capital. We’re glad to see that you share our vision of an intelligent way of detecting lost opportunities from customer interactions.

We would also like to thank all of our customers for their willingness to experiment with new data sources and models. We’ll be sure to continue delivering the great service that you’ve come to expect from Feelingstream.

Feelingstream has a long way to go still. But we have all the right tools and a great team to make sure the mission proves a success.

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