Feelingstream collaborated with three Estonian public sector institutions as part of the Estonian government's AI strategy.

Businesses can make a ton of new sales by automating inbound customer email routing.

Learn more about how Feelingstream has helped businesses improve their customer self-service portals and reduce incoming customer calls.

A few months ago, no one knew how radically our work life was going to change in the coming months. Governments all over the world have requested companies to close their offices and work from home. This means that customer service agents are also working from home offices. Remote customer service is now the new...

I attend many business development meetings where people try and generate tons of ideas about better customer service with digitalisation, simplifying processes or designing the next product feature. However, my last experience in the telecom sector was different because we were discussing the lead generation from existing conversations. Lead generation is my favourite topic because...