When your company serves customers or tries to onboard a new customer, then the speed of the response is the key to success. We will show you why it matters and how to achieve this goal. What is fast? When customer’s request is waiting in a queue for longer than one day, then this is [...]
I asked my teammates what they think about working at Feelingstream. This is how they answered, including my response. Lauri Feelingstream is a great place to work as it enables to connect the Artificial Intelligence solutions with real-life problems in large contact centres. It is about improving the customer experience, making smart decisions for case [...]
Feelingstream team was challenged to analyse the speeches by Presidents of Estonia and Finland. What is similar and what is not? Could we draw some conclusions about the way presidents are talking to their nation? We used a very simple cloud method to show the relative frequency of the 200 words most often used by [...]
Prototron announced the winners of 2015 from Prototron Fund. Feelingstream is one of the winners with 5 000 EUR. We are extremely happy with the announcement! It's great to be among the great winners, good luck to all of the teams! More info on the post here (est) and here.
We are glad to announce that Feelingstream success story was featured in Tehnopol's newsletter. The original post was published here (eng) and here (est). Soon Tehnopol's client Feelingstream will celebrate their 6-month anniversary of the LIVE implementation of the day when the biggest Nordic Bank Nordea Bank in Finland started to use an artificial intelligence to [...]