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Learn how the people behind Feelingstream are transforming today’s business practices in banking, telecom, insurance and other industries.

Feelingstream enters the Scandinavian market

In October 2018, Feelingstream will be starting its expansion into the Nordics by introducing Feelingstream and its use cases first within Sweden.We have been developing tools capable of performing advanced Text Analytics on the basis of feedback comments, CRM notes,...
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How can text analysis improve your customer service? Part 1 – Emails

When thinking about customer service, we all know that emails are a very big part of daily conversations with customers. As much as it seems easy for the customer to just send an email and wait until their problem or...
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Happy 3rd Birthday to us!

In the light of Feelingstream’s 3rd birthday we take a look back at how things have evolved since 2015. Terje Ennomäe, Chief Feeling Officer, gave an insight into the startup’s progress.Looking back at when Feelingstream had just started, what were...
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5 ways AI can improve a customer service chatbot

Air New Zealand’s chatbot “Oscar” used to be able to answer just 7% of customer queries. With that in mind, it makes sense why many businesses are unsure whether to deploy or extend the services of their chatbots.But fast forward...
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Feelingstream receives 5000 EUR from Prototron

Prototron announced the winners of 2015 from Prototron Fund. Feelingstream is one of the winners with 5 000 EUR.We are extremely happy about the announcement!It’s great to be among the great winners, and well done to all of the teams!More info on...
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