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Why consider working at Feelingstream?

Why consider working at Feelingstream?

I asked my teammates what they think about working at Feelingstream. This is how they answered, including my response.  Lauri Feelingstream is a great place to work as it enables to connect the Artificial Intelligence solutions with real-life problems in...
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Prototron-granted-Feelingstream_615261822_1180X580_c_c_0_0

Feelingstream receives 5000 EUR from Prototron

Prototron announced the winners of 2015 from Prototron Fund. Feelingstream is one of the winners with 5 000 EUR.We are extremely happy about the announcement!It’s great to be among the great winners, and well done to all of the teams!Read more...
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Feelingstream is featuring in Tehnopol newsletter

We are glad to announce that Feelingstream success story was featured in Tehnopol’s newsletter. The original post was published here (est). Soon Tehnopol’s client Feelingstream will celebrate their 6-month anniversary of the LIVE implementation of the day when the biggest...
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Wlcome,Lauri! Tech and business guru-

Fun facts about team mate: Lauri Ilison – Chief Feeling Architect

What do you do in Feelingstream? My role in Feelingstream is to build up the applications for automated text analytics supporting the real-time decision making. It is about research, development, and testing. We do a lot of research to find...
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Employee happiness leads to customer satisfaction

A key question in today’s competitive world is employee happiness. It drives the business, performance, and the sales results in customer oriented companies. There is a direct relation between motivated employees and customer satisfaction. Happy employees in contact centers make...
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Dedicated analyst and IT-professional on board. Welcome, Risto!

Dedicated analyst and IT-professional on board. Welcome, Risto!

Feelingstream is feeling very excited! We are happy to announce that Risto Hinno has joined our team. Finally! We have been waiting for you, Risto!Risto is an analyst, developer, and programmer whose job is to work with all our applications...
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Successful production pilot with Nordea Finland

We at Feelingstream are proud to announce that our team have successfully completed our production environment pilot with Nordea Finland. As a result, we are stepping into a long-term partnership with them. We also wrote about this last week. Our Data...
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Nordea Feelingstream Customer service AI

Contract with Nordea – Feelingstream’s road to success

We at Feelingstream are proud to announce that we have successfully completed our production environment pilot with Nordea Finland. As a result we are stepping into a long-term partnership with them. Our journey has been a rollercoaster of ups and...
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Small companies can make tiny changes for big impact

A small real estate company recently asked Feelingstream to analyze their inbox. This case made it clear that the size of a company does not determine the amount of daily communication and related work. Smaller businesses also deal with a...
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Automated email routing

The story of an Inbox

Feelingstream started a pilot project for the Estonian Ministry of Economic Affairs and Communications in November. The aim was to analyze incoming e-mails in various inboxes and establish the most common themes and emotions. The results are now in and...
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Intelligent auto-replies will become a game-changer!

Automatic responses are a widely used e-mail type in customer service. Auto-replies are often discarded due to their impersonal and trivial content. Feelingstream’s new exciting technology might change that perception in a profound way. Auto-replies can be more than just...
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paying customers come from value

Next step – finding a paying customer!

Feelingstream was one of the winners at VUNK accelerator program 2015. They’ve been working on their solution focusing on helping large service companies improve their customer experience. CEO & founder Terje Ennomäe shares her lessons for the past year. Tell us about the...
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nps analysis

NPS analysis: Looking behind the score to get great value

It is generally known that if a person has the freedom to choose and there are several services available on the market with different levels, they will spend their money where they get the best service. Here and there we...
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How you’ll always remember the first live demo

The task – do a demo Ajujaht had one more plan with the seven teams. We had a couple of weeks to do a self-assessment session for the jury and also prepare the demo for our product. How to do a...
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About closing sales with our first corporate customer Telia

So far, Ajujaht had given us task related to investment, team building & marketing. We knew that the time will also come to sell the product. We were right – it was about sales. The task Find a customer, who...
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